Refund Policy
RETURNS AND REFUNDS
Thank you for your purchase. We hope you are satisfied with it. However, if for any reason you are not completely satisfied, you may initiate a return. To proceed with the return, simply contact us within 15 days of receiving the item via WhatsApp or the email address listed in the website footer.
Please read the details below for more information about our returns and refund policy.
RETURNS
All returns must be handed over to the courier within 15 days of receiving the order. All items must be returned in the same condition in which they were received—unused, with the original tags and labels still attached, and the protective film intact.
RETURN POLICY
To return an item, please pack it securely in its original packaging and contact us using the following information: Phone +39 055 31 01 75 / Email spinternational20@gmail.com / WhatsApp:+39 342 92 43 833
You will receive a return form if the item is defective, or instructions on how to contact the carrier to arrange for pickup if you are returning the item for other reasons.
SIZE EXCHANGE PROCEDURE
If your item is too big or too small, you have 15 days from the date of receipt to request a size exchange. The item must not have been worn and must still have all tags and labels in their original position.
For details, contact us at: Phone +39 055 31 01 75 / Email spinternational20@gmail.com / WhatsApp +39 342 92 43 833
Return shipping costs for refunds or size exchanges are the customer’s responsibility; the company will cover the shipping costs for any replacement item.
Shipping & Returns
The return address is as follows: S.P. International srl Via G. Di Vittorio 33 Florence - ITALY 50145
REFUNDS
Once we have received your return and inspected the condition of your item, we will process your refund, which will be credited to the same payment method you used (any exceptions will be communicated via email, phone, or WhatsApp).
For any further information regarding our shipping or return policies, please don't hesitate to contact us.
